Why didn’t I receive my welcome bonus at Mostbet?

If your welcome bonus did not arrive, usually it is because some step was missed during registration or deposit.

Here’s what to check:

Check bonus conditions:
- Make sure you created a new account at Mostbet.
- Confirm that you selected the welcome bonus (sports or casino) during registration or before your first deposit.
Verify your account:
- Confirm your phone number and email.
- Complete personal details in your profile if requested.
Check deposit rules:
- See the minimum deposit for the welcome bonus.
- Make sure the deposit was successful and credited.
Check time limits:
- Some bonuses must be claimed within a certain time after registration or deposit.
Contact support:
- Use live chat or email support, mention your login and deposit details.

Tip: Always read the bonus terms on the promo page before depositing, so you don’t miss any step.